Order
1. How do I submit an order for labels?
To place an order, simply select the desired product from our website and customize it according to your preferences. Once you’re done, click “Add to Cart” and proceed to checkout.
2. Can I request a sample before finalizing my order?
Yes, we offer free samples for some of our products. Just fill out the sample request form on our website.
3. How do I get a quote for a custom job which is not listed on the website?
You can get a quote by visiting our page “Request a Quote” and entering your label specifications or by contacting us.
File & Design Guidelines
1. Can I upload my own design for the labels?
Yes, you can upload your own design by selecting the “Upload Your Artwork” option on the product page.
2. What if I need help with designing my labels?
We offer design services for an additional fee. You can contact us to discuss your design needs.
3. What file types do you accept for artwork?
We accept a range of file types including AI, PDF, EPS, JPG, and PNG. Please make sure that the file that you upload is high-quality printable file.
4. Do you offer custom shapes and sizes for labels?
Yes, we offer custom sizes and shapes for labels. Just let us know what you need, and we’ll work with you to make it happen.
5. What types of finishes do you offer for labels?
We offer a range of finishes, including matte, gloss, clear, Scodix, metallic, etc. Each finish has its own unique look and feel, so you can choose the one that best fits your branding needs.
Costing
1. How much do your labels cost?
Our prices vary depending on the type, quantity, and size of the labels. You can check the price for your desired product on our website.
2. Do you offer bulk discounts?
Yes, we offer volume discounts for orders of 500 or more labels. The discount will be automatically applied at checkout.
2. Are the prices displayed on your website inclusive of GST?
No, the prices listed on our website for our products and services are exclusive of Goods and Services Tax (GST). The GST is calculated and applied at the checkout stage of your purchase based on the current rate set by the government. This means the total amount you will be required to pay is the sum of the listed price plus the GST applicable to your order. Please ensure to review the total price, including GST, before completing your purchase to understand the full cost of the items you are buying. Our aim is to maintain transparency in our pricing structure, allowing you to make informed decisions when shopping with us